Return Policy

Last Updated:

Service-Based Business

Brizelonscyx provides eco-friendly car detailing services, including hand washing, interior cleaning, and odor removal. As a service-based business operating in Jacksonville, NC, we do not sell physical products that can be returned. This policy outlines our approach to customer satisfaction with our detailing services.

Return Timeframe

If you are not satisfied with our eco-friendly car detailing services, you must contact us within 48 hours of service completion to report any concerns or request service corrections. This timeframe allows us to address issues promptly while service details are fresh and any concerns can be properly evaluated.

Return Conditions

To be eligible for service corrections or refunds, the following conditions must be met:

• Contact must be made within 48 hours of service completion
• Concerns must be clearly documented and communicated to our team
• Issues must be related to the quality of our service, not pre-existing vehicle conditions
• Vehicle must not have been damaged or altered after our service was completed
• Service must have been performed by Brizelonscyx staff

Return Shipping Costs

As a service-based business providing on-site or location-based car detailing services, there are no shipping costs associated with our services. All services are performed at your location or our designated service area in Jacksonville, NC. If service corrections are needed, we will return to your location at no additional charge to address the concerns.

Return Process

If you need to request service corrections or discuss concerns about our detailing services, please follow these steps:

1. Contact us within 48 hours of service completion via phone or email
2. Clearly describe the specific concerns or issues with the service
3. Provide your service booking information and date of service
4. Allow us to schedule a follow-up visit to address the concerns
5. Inspect the corrected service and confirm satisfaction

We will work with you to resolve any issues and ensure your complete satisfaction with our eco-friendly detailing services.

Non-Refundable Services

Please note that certain circumstances may not qualify for refunds or service corrections:

• Services that were completed to our standards but do not meet expectations due to pre-existing vehicle conditions
• Damage or issues that occurred after our service was completed
• Requests made more than 48 hours after service completion
• Services that were cancelled by the customer after our team arrived on-site
• Concerns related to vehicle conditions that were not disclosed before service

General Legal Requirements

This return policy complies with applicable consumer protection laws in North Carolina and the United States. As a service provider, we are committed to:

• Providing services as described and agreed upon
• Addressing legitimate concerns about service quality
• Complying with all applicable state and federal regulations
• Maintaining transparency in our policies and practices
• Respecting consumer rights and providing fair resolution processes

Order Cancellation Policy

You may cancel or reschedule your eco-friendly detailing appointment under the following conditions:

• 24+ Hours Notice: Cancellations made at least 24 hours in advance are free of charge
• Less Than 24 Hours: Late cancellations may incur a cancellation fee to compensate for scheduled time and resources
• No-Show: Failure to be present for a scheduled appointment may result in a cancellation fee
• Weather Conditions: Cancellations due to severe weather conditions will not incur fees
• Rescheduling: You may reschedule your appointment at no charge if done at least 24 hours in advance

To cancel or reschedule, please contact us as soon as possible using the contact information provided below.

Refund Procedure

If a refund is approved, the following procedure applies:

1. Refund requests must be submitted within 48 hours of service completion
2. We will review your request and may request additional information or photos
3. If approved, refunds will be processed using the original payment method
4. Refund processing typically takes 5-10 business days
5. You will receive confirmation once the refund has been processed

Refunds are considered on a case-by-case basis and are not guaranteed. We will work with you to find a satisfactory resolution, which may include service corrections instead of a refund.

Service Satisfaction Guarantee

We are committed to providing exceptional eco-friendly car detailing services. If you are not completely satisfied with our hand washing, interior cleaning, or odor removal services, please contact us within 48 hours of service completion. We will work with you to address any concerns and ensure your satisfaction with our natural cleaning approach.

Quality Assurance

Before completing any detailing service, our team performs a thorough quality check to ensure all work meets our high standards. We encourage you to inspect your vehicle after service and notify us immediately of any concerns. Our goal at brizelonscyx.world is to exceed your expectations with every eco-friendly detailing service we provide.

Service Corrections

If any aspect of our car detailing service does not meet your expectations, we will make reasonable efforts to correct the issue at no additional charge. This may include re-cleaning specific areas or addressing missed spots during our hand washing or interior cleaning services. Please report any concerns within 48 hours of service completion.

Appointment Cancellations

If you need to cancel or reschedule your eco-friendly detailing appointment, please contact us at least 24 hours in advance. Cancellations made with proper notice will not incur any fees. Late cancellations or no-shows may result in a cancellation fee to compensate for scheduled time and resources allocated to your service.

Refund Policy

Refunds for our car detailing services are considered on a case-by-case basis. If we are unable to provide the agreed-upon service or resolve quality concerns to your satisfaction, we may offer a partial or full refund. Refund requests must be submitted within 48 hours of service completion and will be reviewed based on the specific circumstances.

Pre-Existing Conditions

Please note that our eco-friendly detailing services work to improve the appearance and cleanliness of your vehicle using natural products. However, we cannot guarantee the removal of all stains, odors, or damage that existed prior to service, particularly those requiring specialized restoration beyond standard hand washing and interior cleaning.

Contact for Concerns

If you have any concerns about our eco-friendly car detailing services or wish to discuss service quality, please contact us promptly:

Brizelonscyx
136 Basswood Ct, Jacksonville, NC 28546, United States
Phone: +1 919 903 1450
Email: infocenterY3mxs9K1m

Our Commitment

At Brizelonscyx, your satisfaction with our eco-friendly detailing services is our priority. We stand behind the quality of our hand washing, interior cleaning, and odor removal services, and we are committed to making things right if you are not completely satisfied with the natural cleaning results we provide.